Alliance Movers Inc.

I was told my belongings would be transported immediately from one home to the next, which is why they charged more for their moving service than the others I compared them to. They took over two weeks to transport my belongings and it would have been longer but I called and complained everyday; threatened to involve law enforcement and my attorney.

They insisted on packing my television, ensuring me that they prefer to package it as to make sure it would not be damaged. Upon unpacking my $125.00 television I was appalled to discover that they just threw it into a box, no measures where taken to wrap it in bubble wrap/ or anything to keep it from breaking. It was destroyed. When I filed a claim to have it replaced, they “awarded” me $3.00.

Move size: 3 Bedroom Home Service cost: $4500

I had an opportunity to have service from this company. My conclusion is that they run business on deception meaning lure the customers with a lucrative offer only to be doubled or tripled at the time of loading and delivering items long after promised date.

I signed up with them on telephone when I could not turn down an offer of $8000. to move my household items and a car from Tennessee to Washington state. They jacked the estimate to $16000. at loading time saying I have too many boxes. They never sent a driver to pick up my car although it was in the contract first time. They delivered my items 5 weeks after their first promised date. I called the company customer service, sent message to service rep, sent text message and emails but they only responded once in the beginning to let me know my stuff in the warehouse. No mention about delivery date. We had a horrible time in the empty home for more than 5 weeks.

I would not expect my stuff even after 5 weeks if I would not complain to Better Business Bureau in Chicago. I hope people would definitely straighten things with this company before they sign up.

Move size: 4 Bedroom Home Service cost: $16000

Alliance movers was definitely good choice I had originally picked another moving company and two days before the move they called me and told me they could not get a truck out to me I was really scared sing out over the whole situation..
I had got several quotes from a bunch of companies who called my phone for two weeks straight LOL. what’s the other company canceled on me I remembered speaking to Jason at alliance movers and really respected the knowledge she gave me on the move they were the cheapest movie company but now I see why because they definitely provided professional service the way they wrap the furniture unloaded the truck was very professional the movers were in uniforms and clean-cut guys thanks a lot.

Move size: 3 Bedroom Home Service cost: $6842

The mover damaged my laminate flooring when he slid the sofa to turn it on its side. Contacting these people is next to impossible.I have both called and emailed with no response. The damage to my floor is significant and with my condo under contract to sell, it could be a game changer.
I also tried for four days last week to contact someone and when I finally did was told someone would be calling me. They did 3 days later to give me a pickup date.
the mover Amhad is very efficient but it was the other guy who did the damage.

Move size: Partial Move Service cost: $3500

We were quoted $5100 dollars by Alliance Movers Inc. for relocating 108 items from New Hampshire to Wisconsin. We decided to add an additional unused gas dryer onto the quote. They re-quoted us at $6058 for everything. We realized that donating appliances would save so we eliminated 2 microwaves, washer/2 dryers, and a TV from the list of things going on the truck. The estimator(Lee) assured us he'd added a buffer such that there was no possibility we would exceed the estimated number--this estimate was on par with other moving quotes. Queue moving day. Movers are dismantling furniture and taking inventory of every single slat or leg they remove by placing stickers on each bundle of dismantled parts they wrapped together; headboard vs foot board of a bed, even brooms and furniture cushions. They take care to wrap things to protect it all. The Penske truck they pulled into my driveway rather than the 53' semi we were expecting, was filled halfway when the foreman told me they were finished with the house and there was extra room left in the 1275 cu ft quoted. They still had the grill, smoker, 5 piece patio set, propane heater, push mower, and bicycles they'd forgotten. However once they were done I was presented with a bill for 2,450 cu ft, doubling the estimate to $11,917. I was floored and called customer service to get some clarity. They started with "what do you want us to do, take a loss?" I explained I wanted to know why the estimate was not reasonably accurate. They followed with "the total is for 144 items not the original 109 quoted". I tried explaining the discrepancy was due to the fact that they were putting multiple stickers on singularly quoted items because they wanted to keep track of all the pieces they were dismantling. I said I understood the practice but that shouldn't increase the cubic feet requirement because the total piece inventory number was still the same. I questioned the cubic feet calculation of the truck because it was not a company truck, and I asked for dimensions to verify. I was given the run around as they explained they thought I'd like the bigger truck and it was done out of kindness because I was a woman by myself and they believed I might want extra room for breakable lamps that might not have been packaged well. I didn't understand the tangent or the assertion that it was a bigger truck considering it wasn't a semi. But I explained that I'd been very careful when packaging and had I wanted a special truck I would have requested it. It still didn't explain why less items than quoted was taking up twice as much room. They then asked for a picture from the foreman and came back with a charge for 2,200 cu ft rather then the 2,450 cu ft. I called my husband who arranged the move so that he might better explain the quote included several large volume items that weren't even on the truck even with the adjustment, the bill was still suspect against the estimate. The customer service rep told him that this was an issue because the bill of lading specified a certain weight and the company would be charged 10k if there were issues with the bill of lading. They downed it to $9200 for the total cost which equates to 1,937 cubic feet of volume at the given price of $4.75 /cu ft. This was still 151% of the estimated quote And they also said it would be $6000 to unload the truck and be done with them. Yesterday we got a call from the Massachusetts state police saying the truck had been impounded because they could not verify that the movers were legitimate due to paperwork discrepancies. The police provided the license plate of the truck and confirmed that only our belongings were on it. With the license plate from the truck we were able to contact Penske who confirmed it was a 26 ft. truck with a full load volume of 1,665 cu ft, while the driver and company were claiming our furniture was taking up 1937 cu ft which we now know is a physical impossibility..they are denying it was a Penske truck now!

Move size: 2 Bedroom Home Service cost: $920

I am more than pleased with the quality of service I got from Alliance movers. I moved from CT to AZ and they most certainly made a potentially stressful process of moving as seamless and easy for me as they could. While the journey was long, Alliance never let me down. They were patient, courteous, and very professional throughout the entire process. Prior to moving, I researched and got quotes from numerous moving companies, all of which were too pricey, and they were as pushy as a car salesman. Alliance was none of those things, their quote was reasonable and they sent me only 1 email as the initial contact, I replied to the email and then got the ball rolling on getting prepared to move. All of my belongings were placed where they needed to be, nothing was lost, stolen or damaged and we arrived in AZ a few house earlier than expected.

If you're looking to make an interstate move, Alliance is the way to go!

Move size: 1 Bedroom Home Service cost: $1900

I am very satisfied with their service.It was our 2nd move (first was with another movers) but I was being pregnant this time thoughts of moving to another place was a nightmare to both of us,me and my husband.While doing internet search I came across alliance movers.I Called them ,they quoted me,and boom!! job done.I really liked their service starting from communication to delivery to the new place.Everything was delivered perfectly no breakage,damage etc.
I will recommend everybody for Alliance movers service for their competative rates and safe service.

Move size: 2 Bedroom Home Service cost: $3500

Alliance movers did a great job I receive the binding quote over the phone, from Jason their senior relocation representative for my to relocate me a cross country for a new job that I received I’ve never moved before with a long distance moving company after going out line filling out my information a ton of companies called me I didn’t know what was water over so I received a bunch of clothes that were really cheap and I was skeptical about them I also had Ally come out and do an in-home estimation what their price was really really expensive after speaking to Jason at alliance movers I realize that a lot of those companies, are franchises and that’s why the prices are so high the binding quote I received was to the inventory which was really nice because if I took less I paid less and I also understand that if I took more I paid more.. So I booked with alliance movers on the day of the move the gentleman showed up in an alliance truck and were uniformed movers they’re all very polite any lates so I booked with the Lions movers on the day the move the gentleman showed up in an alliance truck and were uniformed movers they’re all very polite I need the way they disassembled the furniture wrapped up the furniture. Was very good, The unloading and reassembling of the furniture and placement of the furniture made it very easy for me on the day of my moving I definitely recommend alliance movers to anyone who’s looking to move state to state thanks alliance..

Move size: 4+ Bedroom Home Service cost: $1159